Frequently Asked Questions

Find answers to common questions about using Haven Practice Solutions

Getting Started

For Space Seekers

For Space Hosts

Safety & Verification

Community & Professional Services

Billing & Payments

Still have questions?

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Frequently Asked Questions

Getting Started

How do I create an account?

Is Haven only for licensed therapists?

How much does it cost to use Haven?

For Space Seekers

How do I search for office space?

What documents do I need to apply for a space?

How do I book a space?

What if I need to cancel a booking?

For Space Hosts

How do I list my office space?

How do I review applications?

How do I get paid?

Can I set different rates for different rental periods?

Safety & Verification

How does Haven verify users?

What if I have a dispute with a host or renter?

Is my personal information secure?

Community & Professional Services

What is the Community Forum?

How do I join the Community Forum?

What are Professional Services?

How do I become a Professional Service provider?

Billing & Payments

What payment methods do you accept?

When will I be charged?

Can I get a refund?

Still have questions?

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